Privacy Policy
Effective Date: 21 April 2025
At The CCG Store, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with our services.
π Information We Collect
When you use our website, we may collect the following information:
-
Your name, email address, and contact number
-
Shipping and billing address
-
Order details and purchase history
-
IP address and browser information
-
Any communication with us (e.g., messages, support requests)
π How We Use Your Information
We use your information to:
-
Process and fulfill your orders
-
Provide customer support
-
Send order confirmations and updates
-
Improve our website experience
-
Notify you of promotions, restocks, or service updates (only with your consent)
We do not sell or share your personal data with third parties for marketing purposes.
π‘οΈ How We Protect Your Data
-
Our website uses SSL encryption to protect your data during transmission
-
Payment information is processed securely via third-party payment gateways (e.g. Stripe, PayNow)
-
Access to personal data is limited to authorized personnel only
πΈπ¬ Singapore PDPA Compliance
We comply with the Personal Data Protection Act (PDPA) in Singapore. You have the right to:
-
Request access to your personal data
-
Correct any inaccuracies
-
Withdraw your consent at any time
PDPA Contact: customer@ccgstore.sg
πͺ Cookies & Analytics
Our website may use cookies and third-party tools (such as Google Analytics or Facebook Pixel) to analyze traffic and improve user experience. These tools may collect anonymized data such as your device type, browser, and time spent on pages. You may disable cookies through your browser settings.
π¦ Third-Party Services
We may use trusted third-party providers (e.g., courier services, email providers) to fulfill orders and operate the website. These providers are required to maintain data security and confidentiality.
β οΈ Disclaimer & Limitation of Liability
While we take reasonable steps to protect your personal information, The CCG Store is not liable for any unauthorized access, loss, or misuse of data arising from circumstances beyond our control, such as third-party service failures or cyberattacks.
We also disclaim responsibility for the data practices of third-party websites or platforms linked through our website (e.g., payment gateways, courier tracking pages).
π£ Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page, and your continued use of our website signifies your acceptance of those changes.
βοΈ Contact Us
For any questions about this policy or your personal data:
π§ Email: customer@ccgstore.sg
π PDPA Contact: customer@ccgstore.sg
